Axiym

Client onboarding

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Before you use Client Trade API for a client, that client must be onboarded with Axiym and have an active clientId.

Choose an onboarding route

KYB onboarding can be completed in either of two ways:

  • API onboarding — create a case with Start client onboarding, then either poll Get onboarding status or handle the client.activated webhook event.
  • Manual onboarding — work with Axiym to complete the same KYB review outside your API integration.

API onboarding returns the Axiym-issued clientId when it creates the case. For manual onboarding, Axiym provides the identifier. Store it with your own client reference; use it in Client Trade API business-resource paths only after the client becomes ACTIVE:

/clients/{clientId}/...

When you use the API route, send the legal entity and registered-address data, the client's currency and, when you use more than one payment rail, its paymentRails; add your stable partnerClientId. Retain both identifiers: use partnerClientId to correlate the client in your own system and clientId in Client Trade API paths.

The case is submitted for KYB review immediately. Document intake is handled through Axiym's compliance KYB flow; it is not a Client Trade API operation.

partnerClientId identifies the client within your partnership. A new request with an existing value returns the existing onboarding case.

Clients using only the Client Trade API

Onboarding for the Client Trade API requires the same KYB review as PNSL onboarding. It does not require the financial due diligence and underwriting used when a client will receive payment funding through PNSL.

Wait for activation

Do not start deposits, conversions, or withdrawals until the client is active and its accounts and permitted conversion pairs are available. Then continue to Client context to discover the resources available for that client.

If you use webhooks, treat client.activated as a notification, not as the complete client record. Fetch the onboarding case using its clientId. Only continue when the case is APPROVED and the client is ACTIVE; REJECTED requires a new or corrected onboarding process with Axiym.